{"id":79,"date":"2006-02-21T20:19:06","date_gmt":"2006-02-21T20:19:06","guid":{"rendered":"http:\/\/scienceblogs.com\/principles\/2006\/02\/21\/email-management\/"},"modified":"2006-02-21T20:19:06","modified_gmt":"2006-02-21T20:19:06","slug":"email-management","status":"publish","type":"post","link":"http:\/\/chadorzel.com\/principles\/2006\/02\/21\/email-management\/","title":{"rendered":"Email Management"},"content":{"rendered":"<p><P>Pretty much every academic on-line has already commented on the <A HREF=\"http:\/\/www.nytimes.com\/2006\/02\/21\/education\/21professors.html?ex=1298178000&#038;en=361f9efce267b517&#038;ei=5090&#038;partner=rssuserland&#038;emc=rss\"><CITE>New York Times<\/CITE> piece on student email<\/A> today. As usual, <A HREF=\"http:\/\/weblogs.swarthmore.edu\/burke\/?p=149\">Timothy Burke<\/A> says most of what I&#8217;d like to say:<br \/>\n<BLOCKQUOTE><br \/>\n<P>Much of the complaint recorded in the article also seems much ado about nothing. As <A HREF=\"http:\/\/margaretsoltan.phenominet.com\/2006\/02\/sometimes-when-she-reads-her-beloved.html\">Margaret Soltan observes<\/A>, what&#8217;s the big deal about answering the kid who wants to know about school supplies? It&#8217;s almost kind of sweet that the student asks, actually. I get queries from junior high school kids who want me to do their homework for them, more or less: what does it cost me to be gentle and modestly accomodating in return? A few moments. I suppose all the people waiting on answers from me where they have more of a right to expect an efficient and forthcoming reply might complain were I to give away my time so freely to less urgent matters, but then a gentle reply to a slightly odd question ought to be the least of their worries about the crisp organization of my informational labor.<br \/>\n<\/BLOCKQUOTE><\/p>\n<p><P>(As a bonus, he also has a comment from one of the faculty quoted, correcting one of the statements in the article&#8230;)<\/p>\n<p><P>Of course, I am an academic, so it turns out that I&#8217;m contractually obligated to say <STRONG>something<\/STRONG> about this, so there&#8217;s more below the fold (including my favorite type of student email, which wasn&#8217;t mentioned in the article&#8230;).)<br \/>\n<!--more--><br \/>\n<P>My reaction to most of the faculty complaints was, basically, &#8220;What planet are you people from?&#8221; In addition to the griping about perfectly reasonable or oddly naive questions, there are real head-scratchers like this one:<br \/>\n<BLOCKQUOTE><br \/>\n<P>Professor Ewick said 10 students in one class e-mailed her drafts of their papers days before they were due, seeking comments. &#8220;It&#8217;s all different levels of presumption,&#8221; she said. &#8220;One is that I&#8217;ll be able to drop everything and read 250 pages two days before I&#8217;m going to get 50 of these.&#8221;<br \/>\n<\/BLOCKQUOTE><\/p>\n<p><P>I really don&#8217;t get that one&#8211; I beg and plead with students to send me drafts of their written work in advance, because it gives me a chance to fix some of the more egregious mistakes before I have to dock them points. If I ever got ten of them to actually do it, I&#8217;d dance a freakin&#8217; jig&#8211; I&#8217;ll gladly skim over ten papers two days before the due date if it means I get to avoid putting grades on ten dreadful papers.<\/p>\n<p><P>I&#8217;m also puzzled by the source of some of the comments: two of the people quoted (one faculty member, one student) are at Amherst. I could sort of understand being annoyed by student email at a huge, impersonal research university, but if you&#8217;re going to get cranky about having to deal with students, why are you working at a small liberal arts college? (Then again, it is amherst&#8230;)<\/p>\n<p><P>Interestingly, the article brings up a few issues that were discussed in a panel at Boskone on information management, most notably the idea that in the age of email and cell phones, you&#8217;re expected to be &#8220;on call&#8221; at all times, and always available. It&#8217;s nice to see the <CITE>New York Times<\/CITE> catching up to the concerns of SF fans&#8230;<\/p>\n<p><P>I was also disappointed that the article left out my favorite type of student email, which I&#8217;ll paraphrase here:<br \/>\n<BLOCKQUOTE><br \/>\n<P>Good morning professor, this is N. from your physics class, and I&#8217;m writing to say that I don&#8217;t know if I&#8217;ll make it to class today. I was up all night with a high fever and vomiting and blood leaking from my eye sockets. I&#8217;ll really, really try to make it to class, but if I can&#8217;t, I&#8217;m sorry.<br \/>\n<\/BLOCKQUOTE><\/p>\n<p><P>To which my response is always &#8220;Dear God, no! Stay in bed. If I see you coming to class, I&#8217;m locking the door.&#8221; Maybe I&#8217;m falling for a clever ruse, but really, I catch enough cruddy little flu bugs from my classes as it is&#8211; I&#8217;ll accept a few extra absences to avoid the Ebola virus&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pretty much every academic on-line has already commented on the New York Times piece on student email today. As usual, Timothy Burke says most of what I&#8217;d like to say: Much of the complaint recorded in the article also seems much ado about nothing. As Margaret Soltan observes, what&#8217;s the big deal about answering the&hellip; <a class=\"more-link\" href=\"http:\/\/chadorzel.com\/principles\/2006\/02\/21\/email-management\/\">Continue reading <span class=\"screen-reader-text\">Email Management<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"1","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,13],"tags":[],"class_list":["post-79","post","type-post","status-publish","format-standard","hentry","category-academia","category-education","entry"],"_links":{"self":[{"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/posts\/79","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/comments?post=79"}],"version-history":[{"count":0,"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/posts\/79\/revisions"}],"wp:attachment":[{"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/media?parent=79"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/categories?post=79"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/tags?post=79"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}