{"id":5487,"date":"2011-03-30T11:34:45","date_gmt":"2011-03-30T11:34:45","guid":{"rendered":"http:\/\/scienceblogs.com\/principles\/2011\/03\/30\/student-comments-and-internet\/"},"modified":"2011-03-30T11:34:45","modified_gmt":"2011-03-30T11:34:45","slug":"student-comments-and-internet","status":"publish","type":"post","link":"http:\/\/chadorzel.com\/principles\/2011\/03\/30\/student-comments-and-internet\/","title":{"rendered":"Student Comments and Internet Reviews"},"content":{"rendered":"<p>I got my student comments from last term&#8217;s intro mechanics course yesterday, which is always a stressful moment. As tends to happen, they were all over the map, with some students really liking me and others absolutely hating me.<\/p>\n<p>It struck me while I was reading through the written comments that the experience is a lot like reading <a href=\"http:\/\/www.amazon.com\/How-Teach-Physics-Your-Dog\/product-reviews\/1416572287\/ref=cm_cr_pr_top_recent?ie=UTF8&#038;showViewpoints=0&#038;sortBy=bySubmissionDateDescending\">Amazon reviews of my book<\/a>. I think there&#8217;s actually a decent analogy between the response of authors to reviews and the response of faculty to student evaluations:<\/p>\n<p><!--more--><\/p>\n<p>&#8212; Really good comments can make you feel great, but the negative ones make you feel worse. I&#8217;ve got one of my favorite student-evaluation comments ever quoted over in the left sidebar, but I remember some of the negative remarks just as well (some because they&#8217;re unintentionally funny&#8211; one student called my comments on his grammar &#8220;boarderline [sic] unprofessional&#8221; a few years ago).<\/p>\n<p>&#8212; Some of them will completely miss the point, and you need to find a way to accept that and move on.  I get a fair number of negative comments of the form &#8220;This professor sucked because he made us do a lot of work,&#8221; which, yeah, nothing to be done about that. Introductory college physics will always involve a ton of work, and some students will always hate that.<\/p>\n<p>&#8212; Individual negative responses might cost you a few sales, but you shouldn&#8217;t worry too much about them&#8211; a few people will read a negative book review and not buy the book as a result; a few students will talk to their friends who hated you class, and not take a course with you as a result. That&#8217;s not going to damage anything too major, though&#8211; other faculty and deans know that a few negative comments here and there is not a major problem.<\/p>\n<p>&#8212; A consistent pattern of negativity could cost you your job. If the reviews of your classes are uniformly negative, you won&#8217;t get tenure. If the reviews of your book are uniformly negative, leading to bad sales, nobody will pay you to write a second one.<\/p>\n<p>&#8212; Responding directly to them is one of the most efficient ways to end your career. This week has seen yet another instance of the &#8220;author discovers people saying Bad Things, and responds poorly&#8221; phenomenon, which comes around every couple of months. Hunting up negative reviews and responding with lengthy rants about how the reviewers are idiots will get you a reputation as That Crazy Person from the Internet, and probably make it much harder to get publishers to talk to you.<\/p>\n<p>Similarly, responding at length to specific comments is a great way to to torpedo an academic career. There have been a couple of times when I&#8217;m pretty sure I could identify the specific student who wrote something, but I would never even consider saying anything about it. I&#8217;m pretty sure that would get even tenured faculty run off in a hurry. <\/p>\n<p>Maddening as some of the comments faculty receive are, we need to approach them with the same Zen detachment authors need when confronting bad reviews on the Internet&#8211; read them, take anything useful that you find, and let the rest pass by.<\/p>\n<p>Of course, that&#8217;s easier said than done, from either the author or professor side&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I got my student comments from last term&#8217;s intro mechanics course yesterday, which is always a stressful moment. As tends to happen, they were all over the map, with some students really liking me and others absolutely hating me. It struck me while I was reading through the written comments that the experience is a&hellip; <a class=\"more-link\" href=\"http:\/\/chadorzel.com\/principles\/2011\/03\/30\/student-comments-and-internet\/\">Continue reading <span class=\"screen-reader-text\">Student Comments and Internet Reviews<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"1","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,67,13,57],"tags":[],"class_list":["post-5487","post","type-post","status-publish","format-standard","hentry","category-academia","category-book_writing","category-education","category-jobs","entry"],"_links":{"self":[{"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/posts\/5487","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/comments?post=5487"}],"version-history":[{"count":0,"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/posts\/5487\/revisions"}],"wp:attachment":[{"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/media?parent=5487"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/categories?post=5487"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/chadorzel.com\/principles\/wp-json\/wp\/v2\/tags?post=5487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}